Have a Question?
These are the most common questions I’m asked. If you did not see, or you have additional questions, feel free to email me using the contact page.
Shipping Times?
Looking for an order update? All processing times can be located within the product descriptions.
Fine art prints: 14 business days
My studio works hard to ship orders as quickly as possible! However, there may be occasional delays in dispatching if a piece of artwork gains unexpected popularity and a surge of orders is received. Once your order is shipped, you'll receive an automated email at the address provided during checkout. This email will include tracking information, allowing you to stay updated on the progress of your delivery.
Where Can I Find My Order Confirmation?
Your order confirmation and invoice will be automatically sent to your email after purchase. If it’s not in your primary inbox, be sure to check your spam or junk folder.
In the printing studio, paper invoices are rolled on top of the prints as part of the processing method. Occasionally, these invoices may tear during the unboxing process. But don’t worry! A digital copy of your invoice is included in your order confirmation email for your convenience and records.
Can I Change Something In My Order?
Because of the way the artwork is packaged, you will not be able to exchange artwork after checkout, so please take extra care when making your selection.
Additionally, changes to the shipping address cannot be guaranteed if requested more than 24 hours after your purchase.
What Is The Best Way To Contact Bidemi?
If you have any questions about your purchase, please reach out through the contact page. I receive hundreds of direct messages daily, and order-related inquiries sent via social media may be missed. Using the contact page helps keep everything organized, allowing for a response to you as quickly as possible.
Can I Commission A Custom Piece?
You most certainly can! Please reach out via the contact page for inquiries.
Art For A Cause - Charity Work
I would be honored to collaborate with your charity event! Please reach out through the contact page.
In your pitch, kindly include details about your organization's mission, the specific event, and key deadlines for artwork completion, delivery, and the showcase date. You will be responded to as soon as possible to schedule a Zoom meeting and discuss the details further.
Please note that if the artwork cannot be collected or delivered in person, a shipping fee will be required.
Do You Sell Digital Artwork Files?
High-resolution print files are not available for purchase or download.
Brand Collaborations
You’re welcome to visit the contact page with your pitch. Please include any relevant deadlines and specify whether your company would like to purchase full or partial rights to the work upon completion.